Someone has to check every product on every marketplace, every day. Synaps is that someone.

    Synaps establishes what is actually live on each channel, ranks what is missing by the revenue it would recover, sources the data that was blocking it and republishes. The job of keeping a catalog live — done continuously, and in the order that pays.

    The problem

    A successful push is not a live product

    A marketplace can accept a submission, return success, and then reject every product inside it. The export report shows the batch was sent, so the catalog looks published until someone notices it never sold.

    A list of blocked products is not a plan

    Knowing that 3,000 SKUs are blocked does not tell anyone where to start. Without a value attached to each one, the queue gets worked in the order it was generated, which is rarely the order that matters.

    The products worth fixing are not the ones that look urgent

    A reference selling steadily on two channels and blocked on a third is worth more than a hundred SKUs that have never sold anywhere. Nothing in a rejection report distinguishes them.

    Every marketplace tells a different truth

    The same product is live on one channel, blocked on the second and pending moderation on the third, each described in a different vocabulary. There is no single answer to how much of the catalog is actually selling.

    Rules change under a catalog that has not moved

    Marketplaces revise required attributes and category rules over time. A batch that published cleanly last month starts failing without anything changing on the seller's side.

    Everything you need

    Ranked by revenue at stake

    Every missing or blocked product carries an expected value, so the queue is worked from the largest recoverable revenue down instead of from the top of a spreadsheet.

    Cross-marketplace demand signal

    What a SKU earns on the channels where it is already live is used to estimate what it would earn where it is not — a signal only available to someone connected to several marketplaces at once.

    A daily pass over the whole catalog

    Every product is checked against every connected marketplace each day, so a gap is found when it appears rather than at the next revenue review.

    Diagnosis by cause, not by error code

    Blocked products are grouped by what actually stopped them, so one fix clears a whole class rather than one SKU at a time.

    Data sourced and conformed per channel

    Missing attributes, identifiers and translations are filled, then mapped to that marketplace's taxonomy, units and value lists — a right value in the wrong vocabulary is refused like a missing one.

    Republished and verified

    Fixed products go back into the queue and are checked again after ingestion, so success means live rather than sent.

    How it works

    1. 01

      Prioritise

      Missing and blocked products are ranked by the revenue they would recover, estimated from what the same references already earn on the marketplaces where they are live.

    2. 02

      Diagnose

      Synaps reads back from each marketplace and identifies precisely what is preventing each of those listings from going live.

    3. 03

      Complete

      Missing attributes, identifiers and translations are sourced from available data rather than left for a person to research.

    4. 04

      Adapt

      Each product is brought into conformance with the channel's own taxonomy, required attributes and formatting rules.

    5. 05

      Republish

      The corrected product is sent back to the marketplace and checked again after ingestion, so the loop closes rather than producing another line in a report.

    Fixing blocked products in the order that pays

    An automated marketplace manager checks a catalog against every connected marketplace on a recurring basis, establishes which products are live and which are not, ranks the gaps by the revenue they would recover, corrects the underlying data and republishes. The distinction from monitoring is that the work is done rather than reported. The distinction from a rejection report is that the queue arrives in priority order. Synaps runs that loop daily: prioritise, diagnose, complete, adapt, republish.

    Prioritisation is the part that is hard to reproduce, because it depends on seeing the same product across several channels at once. A reference blocked on one marketplace and selling steadily on two others has a measurable expected gain: the demand is demonstrated and only the listing is missing. A reference blocked everywhere and selling nowhere has no such evidence behind it. A rejection report treats the two identically. Ranked by revenue at stake, they sit at opposite ends of the queue, and the first week of work recovers most of the value.

    This is also why a single-channel view is not enough. A marketplace back-office can tell a seller which of its products are blocked on that marketplace. It cannot say what those products earn everywhere else, because it cannot see everywhere else. The commercial signal exists only where several channels are reconciled against one catalog.

    The reason the loop cannot rely on push reporting is that a push confirmation and a live listing are two different things. In one recent week, a single catalog was submitted to two marketplaces. On the first, 1,376 products were sent and 1,376 went live. On the second, 105 products were sent, the submission was confirmed, and none were ever ingested: that marketplace required the title and long description in two additional languages, and every product failed on the same four fields. The export report said 105 products had been sent. The number in the catalog was zero.

    The subtler finding came from the marketplace where everything worked. Of the 1,376 products that published successfully, 83% carried warnings — values accepted but flagged, formats tolerated rather than correct. Warnings block nothing, so they appear nowhere, and they accumulate quietly until a rule tightens and a batch that ran for a year stops running.

    The economics are what changed recently. Checking a catalog channel by channel, working out why each product is missing, researching the values and resubmitting used to be a person's job, priced accordingly, and therefore rationed to the products someone judged worth the effort. Automating the loop makes it viable to run daily across a whole catalog, including the long tail that never justified manual attention and often carries the better margin.

    Frequently asked questions

    Which of your blocked products are costing you the most?

    Connect one marketplace and get the gaps ranked by the revenue they would recover.

    Find out